Privacy Policy
Effective Date: May 1st, 2025
At Brainypal ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including the website located at www.brainypal.ai ("Website") and the products and services we offer ("Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. Please read this policy carefully before submitting any personal information.
1. Information We Collect
We collect the following types of personal information when you interact with our Services:
A. Personal Identification Information
- Name
- Email address
- Contact information
- Payment information (when applicable)
- Account credentials (e.g., username and password)
B. Usage Data
- IP address
- Browser type and version
- Pages visited on our Website
- Time and date of visit
- Referring URL
C. Transaction Data
- Data related to the products or services you purchase
- Billing and shipping details
D. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Website and to improve user experience. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Provide and improve our Services: To process transactions, enhance features, and deliver personalized content.
- Customer support: To respond to inquiries, provide assistance, and resolve issues related to your use of our Services.
- Marketing and communications: To send updates, newsletters, and promotional content (you can opt-out at any time).
- Legal compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following ways:
- Service Providers: We may share your information with third-party service providers who help us with operations like hosting, data processing, payment processing, or customer support.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. As such, while we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Opt-out: You can opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.
To exercise any of these rights, please contact us at support@brainypal.ai.
7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Brainypal
Email: support@brainypal.ai